Privacy Policy

Last updated: March 15, 2026

At ULabs (registered as ULabs Pte Ltd in Singapore), we take our data protection obligations extremely seriously. This policy describes our protocols regarding data retention, security, and processing in strict compliance with the Singapore Personal Data Protection Act (PDPA).

1. Who We Are / Data Protection Officer

ULabs Pte Ltd is the data controller. For questions regarding your personal details, reach out directly to our Data Protection Officer (DPO) at [email protected].

2. Personal Data We Collect

We only collect personal information necessary to facilitate premium educational programs and space rentals. This includes:

Direct Contact Details: Name, professional email, phone number, and organization details when submitting registration forms.
Analytical Data: IP addresses, browser details, time spent on our service pages, and cookie parameters.

3. Purposes and Legal Bases for Processing

Purpose	Data Category	Legal Basis (PDPA)
Managing workshop registrations	Name, email, phone	Consent / Performance of Contract
Answering customized quotes	Work scope messages	Consent
Web performance tuning	IP logs, cookies	Legitimate Interest

4. Cookies and Google Consent Mode v2

We deploy Google Consent Mode v2. Non-essential cookies used for advertising and analytic tracking remain strictly disabled (state: denied) until you explicitly click "Accept All" on our cookie selection banner.

5. International Data Transfers

Any backup storage hosted outside Singapore is managed only via providers maintaining equivalent security levels that comply with Singapore's PDPA transfer protection rules.

6. Your Rights

Under the PDPA, you are entitled to request access to your data, request corrections, or withdraw your consent for processing at any time. To exercise these rights, email us at [email protected]. You also maintain the right to register complaints with Singapore's Personal Data Protection Commission (PDPC).